Privacy
Your privacy is very important to us and
Kenza
will always act to protect your information.
Kenza
takes this responsibility seriously and is very careful about how and when your
personal information is collected, used and shared.
This statement tells you in general terms what our commitment is, why we need to
collect personal information, who we may share that information with (outside of
Kenza)
and how you may access personal information that we keep.
Kenza
is committed to complying with the federal Privacy Act 1988(http://www.austlii.edu.au/au/legis/cth/consol_act/pa1988108/).
This page covers the following key areas:
Kenza's Privacy commitment
What personal information do we
collect?
Cookies & how they work
Why we collect information
How we collect this information?
Who we may share your information with
Security
Other Sites
Access
Direct marketing
Kenza Privacy Policies & Practices
(For more details click the topic you are interested in from this list above)
Privacy commitment
for Kenza
We
will always make sure that we handle your personal information securely and
carefully and will only use your personal information when it is necessary for
us to deliver you a service or perform other necessary business functions and
activities.
Kenza
will not use your information for purposes unrelated to the services we provide,
unless we first obtain your consent.
Wherever
possible
Kenza
will give you the option of interacting anonymously with us provided it is
practicable and lawful to do so.
We
will always use fair and lawful means of collecting personal information.
In
most circumstances we will collect personal information directly from you.
What personal information do we collect?
Different personal information is collected for different reasons. The personal
information we collect is in most cases supplied directly by you when you give
us your details, place an order, seek a refund without a receipt, or provide
feedback to us.
Personal information can include information such as your name, address, contact
details and shopping purchases.
The type of service or interaction you wish to receive will determine the
specific type of information we need to collect. Personal information may
include the following:
Name, address, phone and other contact details (fax, email etc), merchandise
information (purchases, orders etc), and method of payment.
Cookies & how they work
When you visit
Kenza
web site, our site will automatically send you a "cookie".
A cookie is a piece of text sent from a web server to your computer, and is used
to identify you only by a random number. This information does not personally
identify you, but it does tell us that your computer has visited our site and
what areas of the site have been browsed.
You can decline cookies by adjusting the “accept cookies” setting in your
browser, however this may affect the functionality of the web site.
Why we collect information
We may collect information for a number of reasons including to:
deliver products or services to you
complete other transactions with you or on your behalf
Better
understand your requirements and preferences.
improve our service
protect against fraud or theft
Provide offers that are of greater interest or benefit to you.
How we collect this information?
The personal information we collect is in most cases directly supplied by you
when you give us your details, place an order or provide feedback to us.
We collect information in a number of ways including:
When you register your details with us or give us the information
When you order goods or services
When you open an account with us
Who we may share your information with
Kenza
has no intention of selling your personal information to other parties, unless
consent has been sought from you first or if we have already told you about the
disclosure.
We
often need to pass personal details such as your name and address to companies
who perform parts of our service delivery. This includes organisations such as
Kenza pty. Ltd,
and delivery companies, mail houses and third party fulfilment contractors.
In all circumstances where your personal information is disclosed,
Kenza
will ensure that these third parties undertake to protect your privacy.
Security
We will take all reasonable steps to store your personal information securely.
In particular, we want you to feel confident in dealing with us on the internet.
Kenza
feedback, contact & application forms use a process called Secure Sockets Layer
(SSL) technology. SSL locks all information passed from you to us in an
encrypted envelope making it extremely difficult for this information to be
intercepted.
Other Sites
Kenza
is not responsible for the privacy practices of sites that are linked to this
site via hyperlinks, banner advertising or otherwise. Please take care at all
times to check whose site you are visiting.
Access
If you would like to access your personal information, write to
Kenza
Pty. Ltd, PO BOX 417, Northgate QLD 4013,
e-mail at
Sales@kenza.com.au,
or call them
on +61 (7) 3861 9686.
Direct marketing
If you do not wish to be contacted by
Kenza
(about special offers, discounts or other promotional events), write to
Kenza
Pty. Ltd, PO BOX 417, Northgate QLD 4013,
e-mail at
Sales@kenza.com.au,
or call them
on +61 (7) 3861 9686.
Kenza
Privacy Policies and Practices
From time to time and in line with customer expectations and legislative
changes, our privacy policies and procedures will be reviewed and, if
appropriate, updated.
